Listen now on Apple, Spotify, and YouTube.
Brought to you by:
Zeda.io: Discovery platform to turn your Voice of Customer into product insights
Enterpret: Transform customer feedback into product growth with custom AI
Cello: Your all-in-one platform for partner & user referrals
Building a high performing product team is one of the hardest, but most essential tasks, for product leaders. Today, we break down how with Stephanie Leue.
Stephanie was CPO at Doodle and has over 15 years of Product Management experience at companies such as Paypal and Contentful. Currently, she is a Group Product Manager at Ringier. She’s also one of the most original product content producers on LinkedIn.
In today’s episode, we cover:
What is a high performing team? | 2:50
How many teams are high performing? | 11:31
How to build high performing teams as a leader | 16:05
How to be great at the core craft of PM | 46:30
Stephanie’s ‘hot takes’ on PM | 1:13:40
Here are the Key Takeaways
If you don’t know if you want to invest the 90-minutes, here are the key takeaways.
1. High-performing Teams are Rare
Only 10-20% of teams consistently achieve high performance, defined by trust, healthy conflict management, commitment, accountability, and focus on results.
These teams can navigate changes and conflicts more quickly, but it's important to recognize that high performance is not a constant state. Even top teams have ups and downs — external factors like personnel changes or strategic shifts can impact performance.
2. Create a Framework to Evaluate Your Org
Stephanies uses the framework People, Processes, Purpose, and Performance to provide a structured approach for leaders to assess and improve their teams, especially when starting a new role.
The benefit of a framework is it allows leaders to quickly identify areas of strength and weakness, prioritize improvements, and communicate findings transparently across the organization.
3. ICP + JTBD > Personas
Building an ideal customer profile and analyzing various jobs to be done is much more effective than using personas.
The combination of these two frameworks help teams focus on solving real user problems and align various departments (product, marketing, sales) around common goals and understanding.
4. Traditional “Growth Team Stuff” is a Must for Core PMs
Core teams don’t need to move away from features. But they do need to adopt practices like proving their value to metrics — fast.
Of course, certain work does not have metrics (like quality) or takes a while (like innovation). But core teams need to be able to take the right balance of bets based on the company’s current strategy. And when metrics matter fast, they must be able to.
Check out the episode for all the nuance and details.
Where to find Stephanie
If you prefer to only get newsletter emails, unsubscribe from only podcast emails here.
Up Next
We have some great podcasts coming from Ravi Mehta, Sam Kawsarani, and Mirela Mus. I can’t wait to share them with you.
In the newsletter, some exciting September pieces are on the way:
Ultimate Guide to Retention
How to Answer Why This Company
Market Deep Dive on Indian-Origin Tech Companies
August was a big month, doing everything from the product analytics market deep dive to the state of the PM job search and how to develop your strategy. This month, like each before it, will be even better.
I can’t wait to share it all with you 🍻
Aakash
How to Build High Performing Product Teams | Lessons from 15+ Years in Product with Stephanie Leue