Proactive Product Quality - How to Prevent Issues Before Users Even Notice

It's one of those product topics people don't write about enough - how to proactively problem solve. Let's cover all the key techniques you should be using to ensure product quality.

I'll never forget the day our team launched a major feature on Fortnite.

Everything looked perfect in testing. Then reality hit. And the influencer videos started to roll in: people were ready to quit.

Within hours, my slack was blowing up from all directions: competitive, community, and, of course execs.

What should have been a celebration became a cris…